Our Practice’s Safety Measures During COVID-19

Providing You With A Safe and Comfortable Experience

Updated August 6, 2021:

Our aim is to keep clients and staff safe and healthy. The best way to do this is to reduce the number of people present at the office. To this end, we encourage clients to continue with virtual (video or telephone) sessions wherever possible.

Learn About Our Online Services!

Video Counselling & Assessment

video counselling 1

Visiting the Office – Keeping Everyone Safe

We are implementing the following procedures to provide you with a safe and comfortable environment when you visit one of our offices.

Please complete the COVID-19 Customer Screening Questionnaire before visiting the office.

Please wait in your vehicle or outside the office until your appointment time.

Please do not bring anyone else to your session. If you do bring someone, they are asked to wait elsewhere and return to meet you when your appointment is scheduled to end.

Visitors are encouraged to wear a mask when attending the office. Learn more about when and how to wear masks here.

Please refrain from touching door handles or objects in the office. Our clinicians will happily open and close doors for you where possible.

If you are bringing your child to their appointment, please make sure your child follows all the sanitation and distancing protocols.

Our staff continue to clean and disinfect all work and common areas of the office between appointments.

Learn about video counselling

Find a therapist and schedule online

How to make and wear a mask

COVID-19 Self-Assessment